Reference

Privacy Policy – How We Handle Your Account Information

We collect, store and protect the personal information you share when setting up an account and making deposits through bKash, Nagad or Rocket.

Account securityData protectionYour controlContact us anytimeClear deletion rights

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PRIVACY QUESTIONS

How to Reach Us About Your Data

If you have questions about how we handle your account information, want to request a copy of your data, or need to update or delete personal details, our support team can help. We respond to privacy requests within three business days for Bangladesh account holders.

Team online

Live Chat

Open the chat widget in the bottom-right corner of any page while logged in. Privacy requests are routed to our data-protection team and answered within one business day.

Email Support

Send your privacy question or data request to support@bdtbt with your registered mobile number. Include 'Privacy Request' in the subject line so we prioritise your message correctly.

Account Settings

Log in and visit the account-settings screen to update your mobile number, change your password or request account closure. Deletion takes effect within seven days; any pending withdrawals are processed first.

What Information We Collect and Why

bdtbt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a bdtbt account, we ask for your mobile number, name and date of birth to verify you meet the legal age requirement in eligible regions. Payment details from bKash, Nagad or Rocket transactions are logged to process deposits and withdrawals, prevent duplicate requests

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and fulfil our record-keeping obligations under financial regulations. We track device type, browser and IP address to secure your session and detect unusual login patterns. Game-play records—lobby visits, bets placed, balance changes—are stored to calculate payouts, resolve disputes and meet regulatory audit requirements. We do not
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share your contact details with third-party marketers. Account data remains stored while your account is active and for seven years after closure to comply with financial record-keeping laws. Cookies help us remember your login state and preferred language; you can disable non-essential cookies in your browser
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settings. Access to this service depends on your local law and eligible regions; we do not operate in jurisdictions where online gaming is prohibited. If you want to review, update or delete your account information, contact our support team through the channels listed below. We update
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this policy when our data practices change; the latest version always appears on this page with the revision date at the bottom.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Information

We use industry-standard encryption to protect account credentials and payment details during transmission and storage. Our systems log every login attempt, deposit and withdrawal so you can review your account history at any time. Data retention, cookie management and your rights to access or delete information are outlined clearly so you stay in control.

Encryption & Storage

Account passwords are hashed with bcrypt before storage. Payment transactions with bKash, Nagad and Rocket use SSL encryption so your wallet PIN never reaches our servers. Session tokens expire after thirty minutes of inactivity.

Cookie Policy

We set a session cookie to keep you logged in and a language-preference cookie to remember your choice. Analytics cookies track which games are visited most often; you can disable them in your browser without affecting account access.

Data Retention

Active accounts and their transaction history are retained indefinitely. After you close your account, we archive personal data for seven years to meet financial audit requirements, then permanently delete it from our systems.

Your Rights

You can request a copy of all personal data we hold, ask us to correct outdated information, or delete your account entirely. Contact support through live chat or email; we process every privacy request within three business days.

Common Questions About Your Data

We ask for your mobile number, full name and date of birth during registration. Payment details from bKash, Nagad or Rocket are logged when you deposit or withdraw. Device type, browser and IP address are recorded to secure your session.

Closed accounts and their transaction records are archived for seven years to comply with financial audit requirements, then permanently deleted. You can request immediate anonymisation of non-financial data by contacting support.

Yes. Email support@bdtbt with your registered mobile number and ask for a data export. We send a JSON file with your account details, transaction history and game logs within three business days.

No. We do not sell or share your mobile number or email with third-party marketers. Payment processors like bKash, Nagad and Rocket receive only the transaction amount and your account reference to complete deposits and withdrawals.

Essential session cookies are required for login. Analytics and preference cookies can be disabled in your browser settings under privacy controls; blocking them will not prevent you from playing or managing your account.

Log in, go to account settings and select 'Close Account'. We process any pending withdrawals first, then deactivate your profile within seven days. Financial records are archived for regulatory purposes; all other personal data is deleted immediately.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTeen Patti Luck

Privacy Policy – How We Handle Your Account Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Encryption & Storage

Cookie Policy

Data Retention

Your Rights

Common Questions About Your Data

01 What personal information does bdtbt collect when I sign up?

02 How long do you keep my account data after I close my account?

03 Can I download a copy of all the data you have about me?

04 Do you share my contact details with other companies?

05 How do I turn off cookies or tracking on bdtbt?

06 What happens if I want to delete my account and all my data permanently?

Privacy Policy

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